We are looking for a passionate German Customer Success Representative who will be responsible for developing customer communication and monitoring website activity to ensure a high quality, consistent customer experience. This role will report into the Director of Customer Success.
Our ideal candidate has superb written and verbal communication skills; excellent grammar, vocabulary, syntax — both English and German. Preference will be given to candidates fluent in other language(s). We’re looking for candidates with excellent decision making skills, high attention to detail, and the ability to multitask and manage time effectively in order to meet required email response times. Post-secondary education is preferred, but not a requirement.
You will need to be willing to commit to a Sunday – Thursday schedule as well as work some weekends and overtime.
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Please contact Melanie: email@example.com
She will forward your application letter and resume to the appropriate channels.